Blackboard FAQs

Access to Blackboard has specific dates when it is available. Please note the start dates of the Fall 2025 sessions and when Blackboard access begins for each session. 

Be sure you are typing your login information (User Name and Password) correctly. Please be sure that you are using the correct URL for our learning management system, which can be accessed at https://atlantic.blackboard.com. If you still need help, call the Atlantic Cape Online Helpline at (800) 617-2191 or send your question to Online Help at onlinehelp@atlanticcape.edu.

Your user name for Blackboard is your 7-digit student ID number. If you do not know your student ID number, you can obtain this information inthe Atlantic Cape Connect portal - Self Service card  by accessing your "User Profile." If you experience difficulty accessing Atlantic Cape Connect, please contact (609) 343-4703 or email register@atlanticcape.edu.

Please include all 7 digits of your student ID number, including all zeros (ie. 0003456). Your initial password for Blackboard is your 8-digit date of birth (mm/dd/yyyy) with no slashes (ie. 10201985).

It is strongly recommended that you change your password once you have accessed Blackboard. You can change your password in Blackboard by clicking your name to access your profile on the Institution Page and then clicking "Change Password" under "Basic Information."

If you do not have any courses listed on your "Courses" page in Blackboard on the first day of the session, please contact Online Help at onlinehelp@atlanticcape.edu.

The required textbooks and materials must be purchased in person or online at the secure Atlantic Cape Bookstore. 

If you are taking an online or remote course, you will be required to use online proctoring through Honorlock for online testing. If you are taking an in-person course, you may also be required to use online proctoring through Honorlock for online testing. Online proctoring is software that monitors students using a webcam and a microphone while they take an exam online. The software is used for student identity verification and to protect the academic integrity of online exams.

In order to complete an online exam using Honorlock, students need a functioning webcam and microphone and to meet the minimum technical requirements including the use of the Google Chrome browser with the Honorlock Chrome Extension. You can visit the Online Proctoring page for more information.

YES. You will need to disable your pop-up blocker in your Web browser in order to successfully navigate Blackboard.

A known Microsoft Edge issue has caused problems attaching and submitting open Microsoft Office files in Blackboard courses. To help prevent file submission problems, if you use Microsoft Edge, Blackboard warns you that you should close files before uploading them. Users can avoid this issue by disabling the "Open Office files in the browser" setting in "Downloads" or by using a different web browser.

It is not necessary to log out of Blackboard each time you use it. However, if you are using a public computer you will want to log out each time you use Blackboard for security reasons. When you are taking a test in Blackboard, please make sure that you only have one window or tab open on the device you are using to take the test. If you are logged in to Blackboard on multiple devices or in multiple web browsers this could result in you being kicked out of your test. 

Your email login was provided in your acceptance letter from the college. If you are not sure of your email address, check your Atlantic Cape Connect/Self Service account to review your email addresses under  Academic Profile My Profile. You cannot add or change an email address online.

If you have lost or forgotten your email address, contact the One-Stop Welcome Center at  register@atlanticcape.edu or (609) 343-5005, (609) 463-4774, ext. 5005.

Initial Password

The initial password for your student email address is set by Atlantic Cape using the first initial of first name capitalized, first initial of last name capitalized, your birthdate and four zeros for a total of 12 characters. Your password is case sensitive.

For example: John Smith would be JS0706680000.

You will be required to change your password when you first

Forward Email

You can also forward email from your Buccaneer account to your personal account. All email will be forwarded to your personal account.