Online Courses Technical Support

Summary of Technical Support

close-up of keyboard keys

If you have trouble accessing your online course, first check the FAQ page. You can also call the Atlantic Cape Online Course Helpline at 1-800-617-2191 during business hours. 

Hours of Operation

Regular Business Hours:

Monday through Friday, 9:00 a.m.- 4:30 p.m.
Closed Saturday and Sunday


Summer Hours:

Monday through Thursday, 8:30 a.m.- 4:30 p.m. 
Closed Friday, Saturday, and Sunday

Or send your question to Online Help at (7 days a week). Please be sure to provide us with your full name, the course you are trying to access, your student identification number and the exact problem you are having.


Blackboard Technical Support

Phone: 1-800-617-2191

Cengage Learning Technical Support

Phone: 1-800-354-9706
Cengage Browser Check
Cengage Accessibility Information


Online: Chat Support
Support Center
Hayden-McNeil Accessibility Information


Honorlock Support
Minimum System Requirements - Google Chrome and Honorlock Chrome Extension required!
How to Use Honorlock
Honorlock Student Best Practices
Honorlock Student FAQ
Video Resources for Students
Student Privacy Statement
Honorlock Accessibility Information

Macmillan Learning Technical Support (Late Nite Labs, LaunchPad)

Online: Macmillan Learning Student Technical Support
Macmillan Accessibility Information

McGraw-Hill Connect Technical Support

Phone: 1-800-331-5094
McGraw-Hill Accessibility Information

MyMathLab Technical Support

Online: Pearson Higher Education Support
Student Support Information
MyMathLab Accessibility Information

Pearson MyLab & Mastering Technical Support

Online: Pearson MyLab & Mastering Technical Support
Pearson MyLab Accessibility Information

Pearson Revel

Online:  Pearson Revel Student Technical Support
Pearson Revel Accessibility Information

WebAssign Technical Support

Phone: 1-800-955-8275
Online:  WebAssign Student Technical Support
WebAssign Accessibility Information


Online:  WileyPlus Technical Support
WileyPlus Accessibility Information