Summary of Technical Support
If you have trouble accessing your online course, first check the FAQ page. You can also call the Atlantic Cape Online Course Helpline at 1-800-617-2191 during business hours.
Hours of Operation
Regular Business Hours:
Summer Hours:
Or send your question to Online Help at onlinehelp@atlanticcape.edu (7 days a week). Please be sure to provide us with your full name, the course you are trying to access, your student identification number and the exact problem you are having.
Blackboard Technical Support
Phone: 1-800-617-2191
Email: onlinehelp@atlanticcape.edu
- Base Navigation Orientation Video
- Blackboard Learn Student Tutorials
- Guide to Shine Online: Helpful Tips to Rock Your Courses Video Series
- Getting Started with Collaborate
- Blackboard Learn Screen Reader Tutorial
Cengage Learning Technical Support
Phone: 1-800-354-9706
Online: https://cengage.force.com/s/
Cengage Browser Check
Cengage Accessibility Information
Hayden-McNeil
Online: Chat Support
Support Center
Hayden-McNeil Accessibility Information
Honorlock
Honorlock Support
Minimum System Requirements - Google Chrome and Honorlock Chrome Extension required!
How to Use Honorlock
Honorlock Student Best Practices
Honorlock Student FAQ
Video Resources for Students
Student Privacy Statement
Honorlock Accessibility Information
Macmillan Learning Technical Support (Late Nite Labs, LaunchPad)
Online: Macmillan Learning Student Technical Support
Macmillan Accessibility Information
McGraw-Hill Connect Technical Support
Phone: 1-800-331-5094
Online: http://mpss.mhhe.com/
McGraw-Hill Accessibility Information
MyMathLab Technical Support
Online: Pearson Higher Education Support
Student Support Information
MyMathLab Accessibility Information
Pearson MyLab & Mastering Technical Support
Online: Pearson MyLab & Mastering Technical Support
Pearson MyLab Accessibility Information
Pearson Revel
Online: Pearson Revel Student Technical Support
Pearson Revel Accessibility Information
WebAssign Technical Support
Phone: 1-800-955-8275
Online: WebAssign Student Technical Support
WebAssign Accessibility Information
WileyPlus
Online: WileyPlus Technical Support
WileyPlus Accessibility Information